Terms of Service

Effective Date: May 9, 2026

1. ACCEPTANCE OF TERMS

This website, located at dooneybourkeshop.com (the “Site”), is owned and operated by DOONEY & BOURKE MEXICANA S DE RL DE CV. Throughout the Site, the terms “we”, “us” and “our” refer to the Company.

By accessing, browsing, or using this Site, or by purchasing products from us, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, including our Privacy Policy, Shipping Policy, and Refund and Returns Policy. If you do not agree to these terms, you must immediately cease all use of the Site.

2. ELIGIBILITY AND ACCOUNT SECURITY

To use our Services, you must be at least 18 years old or the age of legal majority in your jurisdiction. By using this Site, you represent and warrant that you meet these requirements.

  • Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your login credentials. You agree to accept responsibility for all activities that occur under your account.
  • Account Termination: We reserve the right to refuse service, terminate accounts, or cancel orders in our sole discretion if we believe your conduct violates applicable law or is harmful to our interests.

3. ACCURACY AND MODIFICATIONS OF SERVICE

While we strive to ensure that all information on the Site is accurate, complete, and current, we are not responsible if information made available on this Site is not accurate or complete.

  • Historical Information: Any historical information on this Site is provided for your reference only.
  • Modifications: We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

4. PRODUCTS, PRICING, AND BILLING

  • Product Availability: Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Refund and Returns Policy.
  • Pricing Errors: In the event that a product is listed at an incorrect price due to a typographical error or error in pricing information, we reserve the right to refuse or cancel any orders placed for the product listed at the incorrect price.
  • Mandatory Return Policy: You explicitly acknowledge that no refunds will be issued without the physical return of the product to our warehouse in Mexico for inspection. “Refund only” or “Partial refund without return” requests will be strictly rejected.

5. USER-GENERATED CONTENT AND REVIEWS

If, at our request or without a request from us, you send creative ideas, suggestions, proposals, or other materials, whether online, by email, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use in any medium any comments that you forward to us.

  • Monitoring: We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, or otherwise objectionable.
  • Accuracy: You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

6. INTELLECTUAL PROPERTY RIGHTS

All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of DOONEY & BOURKE MEXICANA S DE RL DE CV or its content suppliers and protected by international copyright and trademark laws.
The use of any of our trademarks or service marks without our express written consent is strictly prohibited. You may not use our meta tags or any other “hidden text” utilizing our name or trademarks without our express written consent.

7. THIRD-PARTY LINKS AND TOOLS

Certain content, products, and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us.

  • We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
  • Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

8. ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

9. PROHIBITED CONDUCT

You are prohibited from using the site or its content:

  • For any unlawful purpose;
  • To solicit others to perform or participate in any unlawful acts;
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
  • To submit false or misleading information;
  • To interfere with or circumvent the security features of the Service or any related website.

10. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

  • “As Is” Basis: The service and all products delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied.
  • Limitation: In no case shall DOONEY & BOURKE MEXICANA S DE RL DE CV, our directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, or any similar damages.

11. INDEMNIFICATION

You agree to indemnify, defend and hold harmless DOONEY & BOURKE MEXICANA S DE RL DE CV and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, and service providers from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

12. SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

13. GOVERNING LAW AND JURISDICTION

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Mexico.

  • Dispute Resolution: Any dispute, controversy, or claim arising out of or relating to these terms shall be settled by the competent courts located in León, Guanajuato, Mexico. You hereby waive any objection to such jurisdiction or venue.

14. ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us.

15. CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact us at:

  • Company: DOONEY & BOURKE MEXICANA S DE RL DE CV
  • Address: Santa Lucia 101, 37490 León de los Aldama, Gto., Mexico
  • Email: mistywhisper@dooneybourkeshop.com
  • Phone: +52 477 4497313
  • Website: dooneybourkeshop.com