Privacy Policy

Effective Date: May 9, 2026

1. INTRODUCTION

Welcome to DOONEY & BOURKE MEXICANA S DE RL DE CV (“Company”, “we”, “us”, or “our”). We operate the website www.dooneybourkeshop.com (the “Site”). We are committed to protecting your personal information and your right to privacy.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site and purchase our products. If you do not agree with the terms of this privacy policy, please do not access the site.

2. DATA CONTROLLER

For the purposes of applicable data protection laws, the data controller is:

  • Company Name: DOONEY & BOURKE MEXICANA S DE RL DE CV
  • Address: Santa Lucia 101, 37490 León de los Aldama, Gto., Mexico
  • Contact Email: mistywhisper@dooneybourkeshop.com
  • Phone: +52 477 4497313

3. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when you register on the Site, place an order, or contact us.

A. Personal Data Provided by You

  • Contact Information: Name, shipping address, billing address, email address, and phone number.
  • Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number) and the security code associated with it. All payment data is stored by our payment processors (e.g., PayPal, Stripe).
  • Account Credentials: Passwords and security information used for authentication and account access.

B. Automatically Collected Information

When you visit our Site, we automatically collect certain information:

  • Device Data: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages viewed, links clicked, time spent on the site, and referral sources.
  • Cookies and Tracking: We use cookies, web beacons, and similar technologies to enhance user experience and analyze traffic.

4. HOW WE USE YOUR INFORMATION

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

  • To Process Orders: To manage purchases, payments, returns, and exchanges.
  • To Manage Accounts: To facilitate account creation and logon processes.
  • To Communicate: To send administrative information, order updates, and promotional marketing (with your consent).
  • To Improve Our Site: To monitor usage trends and optimize our product offerings.
  • Security: To protect our Site and prevent fraud.

5. LEGAL BASIS FOR PROCESSING (FOR INTERNATIONAL USERS)

If you are located in the European Economic Area (EEA) or UK, we process your data based on:

  • Contractual Necessity: To perform the contract we have with you.
  • Consent: Where you have given clear consent for a specific purpose.
  • Legal Obligation: To comply with law enforcement or tax regulations.
  • Legitimate Interests: For business improvement and fraud prevention.

6. SHARING YOUR INFORMATION

We only share information with your consent, to comply with laws, to provide you with services, or to protect your rights.

  • Service Providers: We share data with third-party vendors who perform services for us, such as shipping (DHL, FedEx), payment processing, and data analysis.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.
  • Legal Requirements: We may disclose information where required by law or to respond to valid legal processes.

7. COOKIES AND THIRD-PARTY TRACKING

We use cookies to personalize content and ads. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our Site. We may also use Google Analytics to track user behavior.

8. INTERNATIONAL DATA TRANSFERS

Our servers are located in various regions. If you are accessing our Site from outside Mexico, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information.

9. DATA SECURITY

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

10. DATA RETENTION

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax or accounting requirements).

11. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

  • Access: The right to request copies of your personal data.
  • Rectification: The right to request that we correct any information you believe is inaccurate.
  • Erasure: The right to request that we erase your personal data under certain conditions.
  • Object/Restrict Processing: The right to object to or restrict how we process your data.
  • Data Portability: The right to request that we transfer the data to another organization.

To exercise these rights, please contact us at mistywhisper@dooneybourkeshop.com.

12. CHILDREN’S PRIVACY

We do not knowingly solicit data from or market to children under 18 years of age. By using the Site, you represent that you are at least 18.

13. COMPLIANCE WITH MEXICAN LAW (LFPDPPP)

In accordance with the Mexican Federal Law on the Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares), you have “ARCO” rights (Access, Rectification, Cancellation, and Opposition). You may submit your request via our contact details listed in Section 2.

14. UPDATES TO THIS POLICY

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently.

15. CONTACT US

If you have questions or comments about this policy, you may contact us at:
DOONEY & BOURKE MEXICANA S DE RL DE CV
Santa Lucia 101, 37490 León de los Aldama, Gto., Mexico
Email: mistywhisper@dooneybourkeshop.com
Phone: +52 477 4497313